Solution Area Specialists IC4

Are you passionate about transforming business processes through the power of AI? Do you thrive in consultative sales environments where innovation meets impact? We are seeking a dynamic Sales Specialist to lead AI-driven business transformation engagements across Sales, Service, ERP, and Low-Code domains. This role is pivotal in bridging Microsoft's business applications with cutting-edge AI capabilities-empowering customers to unlock new value and accelerate their digital journey.

As part of a streamlined and empowered sales organization, you will be at the forefront of driving AI adoption at scale, influencing platform decisions, and shaping the future of enterprise operations. Your work will directly contribute to larger deal sizes, faster sales cycles, and increased renewal and consumption rates-reinforcing Microsoft's leadership in AI-powered business process solutions.

Responsibilities:

• Lead AI Business Transformation: Act as a trusted advisor and transformation expert, guiding customers through AI-led process innovation.
• Drive Strategic Engagements: Win decision-makers with compelling business cases and align AI initiatives with transformation goals.
• Execute Solution Plays: Deliver unified, customer-centric narratives across four key solution areas:
  • Innovate with Low-Code AI and Agents
  • Sales and Marketing Transformation with AI
  • Service Transformation with AI
  • ERP Transformation with AI
• Co-Sell with Partners: Collaborate with partners to scale execution and maximize customer impact.
• Sales Discipline & Pipeline Management: Apply rigorous sales execution, manage opportunities and milestones, and act on digital signals and SPA recommendations.
• Upskill Continuously: Invest in learning programs across all solution areas, with focus on AI
• Engage in Strategic Programs: Participate in initiatives, make us of global Sales programs and incorporate in your sales strategy

Qualifications:

• Consultative Selling Expertise: Demonstrates active listening, leads strategic conversations, and builds stakeholder relationships beyond the CIO office.
• Technical Depth: Proficient across CX, Service, ERP, Low-Code, Copilot Studio, and Agents; capable of delivering overview demos and integrating multiple solution plays.
• Business Acumen: Skilled in building and presenting strong business cases, navigating complex licensing models, and developing deal strategies that optimize customer value.
• Experience: Proven track record in enterprise sales, preferably within AI, business applications, or digital transformation domains.
• Learning Mindset: Committed to continuous learning and skilling, with a proactive approach to role immersion and community engagement.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.