Operations & Logistics Manager: Austria & Switzerland
At Uber, we're reimagining the way the world moves for the better. We are looking for an Operations & Logistics Manager to join our team in the DACH sub-region, with a specific focus on driving our growth in Austria.
This isn't just a desk jobit's an intense, high-impact role that combines savvy analytics with on-the-ground execution. You will be the architect of our marketplace, ensuring we have the right pricing, technology, and driver supply to keep our cities moving.
The outcome will be measurable (growing trips and revenues, improving marketplace reliability, growing supply) and will be directly impacted by your daily actions. You will help support decision-making within your team through your critical thinking, strategic behavior, and data-driven approach.
The Operations Manager role will need to develop robust and streamlined processes, work on delivering tech and product launches, ensure marketplace health, and attract, convert, engage, and retain riders and partners facing a multitude of complex needs and bottlenecks. This requires a dedication to operational excellence, a deep understanding of driver lifecycle and economics, and a customer-centric attitude.
What You'll Do
- Strategize & Execute: Collaborate with Local Operations teams and GMs to outline and implement Uber's strategy across the DACH region.
- Analyze the Marketplace: Deep dive into data sets to identify product and pricing needs, getting to the root cause of operational bottlenecks.
- Build & Scale: Create streamlined processes that allow the business to grow efficiently across regions while maintaining marketplace reliability.
- Optimize Performance: Continuously monitor business metrics and KPIs, building dashboards to steer performance and improve the driver lifecycle.
- Stay Compliant: Rapidly adapt to and adhere to evolving regulatory requirements within the sector.
- Collaborate: Work closely with cross-functional teams and external stakeholders to ensure our local growth needs are met.
What You'll Need
Basic Qualifications:
- Experience: 2+ years of professional experience using analytics to solve complex business problems.
- Technical Skills: Proficiency in SQL is a must.
- Language: Professional proficiency in both German and English.
- Mindset: A data-driven decision-making mentality coupled with sound business judgment.
Bonus Points:
- The \"Doer\" Attitude: You are a self-starter who naturally mobilizes people, resolves problems, and goes above and beyond.
- Project Mastery: Experience owning projects end-to-end, managing multiple initiatives in parallel, and crafting optimized processes.
- Relationship Building: Background in partnership management or business development with strong stakeholder management skills.
- Adaptability: The ability to thrive and take initiative in a constantly changing work environment.
Why Join Us?
You will have the opportunity to drive measurable impact every single daygrowing trips, increasing revenue, and improving the lives of our riders and partners. If you are ready to lean into execution and tackle the complex needs of a modern marketplace, we want to hear from you.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
\\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).
At Uber, we're reimagining the way the world moves for the better. We are looking for an Operations & Logistics Manager to join our team in the DACH sub-region, with a specific focus on driving our growth in Austria.
This isn't just a desk jobit's an intense, high-impact role that combines savvy analytics with on-the-ground execution. You will be the architect of our marketplace, ensuring we have the right pricing, technology, and driver supply to keep our cities moving.
The outcome will be measurable (growing trips and revenues, improving marketplace reliability, growing supply) and will be directly impacted by your daily actions. You will help support decision-making within your team through your critical thinking, strategic behavior, and data-driven approach.
The Operations Manager role will need to develop robust and streamlined processes, work on delivering tech and product launches, ensure marketplace health, and attract, convert, engage, and retain riders and partners facing a multitude of complex needs and bottlenecks. This requires a dedication to operational excellence, a deep understanding of driver lifecycle and economics, and a customer-centric attitude.
What You'll Do
- Strategize & Execute: Collaborate with Local Operations teams and GMs to outline and implement Uber's strategy across the DACH region.
- Analyze the Marketplace: Deep dive into data sets to identify product and pricing needs, getting to the root cause of operational bottlenecks.
- Build & Scale: Create streamlined processes that allow the business to grow efficiently across regions while maintaining marketplace reliability.
- Optimize Performance: Continuously monitor business metrics and KPIs, building dashboards to steer performance and improve the driver lifecycle.
- Stay Compliant: Rapidly adapt to and adhere to evolving regulatory requirements within the sector.
- Collaborate: Work closely with cross-functional teams and external stakeholders to ensure our local growth needs are met.
What You'll Need
Basic Qualifications:
- Experience: 2+ years of professional experience using analytics to solve complex business problems.
- Technical Skills: Proficiency in SQL is a must.
- Language: Professional proficiency in both German and English.
- Mindset: A data-driven decision-making mentality coupled with sound business judgment.
Bonus Points:
- The \"Doer\" Attitude: You are a self-starter who naturally mobilizes people, resolves problems, and goes above and beyond.
- Project Mastery: Experience owning projects end-to-end, managing multiple initiatives in parallel, and crafting optimized processes.
- Relationship Building: Background in partnership management or business development with strong stakeholder management skills.
- Adaptability: The ability to thrive and take initiative in a constantly changing work environment.
Why Join Us?
You will have the opportunity to drive measurable impact every single daygrowing trips, increasing revenue, and improving the lives of our riders and partners. If you are ready to lean into execution and tackle the complex needs of a modern marketplace, we want to hear from you.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
\\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).