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Online Shop & Customer Relations Internship

Lomography
locationWien, Österreich
VeröffentlichtVeröffentlicht: vor 1 Monat
Vollzeit
Lomography is looking for a committed, motivated, highly organized, photography enthusiast having a way with people and an interest for e-commerce who is not afraid of pitching in where it's needed. You will have the opportunity to work with our multi-cultural teams from around the world and will be able to work on many different tasks within the Online Shop and LomoLAB team.

As an intern for the Online Shop & LomoLAB team at Lomography, your duties will include:
  • Help managing day-to-day operations of the online shop including customer support & order processing
  • Help managing returns, exchanges and refunds from direct channel customers
  • Assist in product testing and creation for the worldwide community of analogue photographers
  • Help to optimize product and category pages & be involved with exciting product launches
  • perform backend operations for online lab fulfillment such as order checks and photo uploads
  • assist other tasks during slow times in the lab, like film and development tests, hand-spooling film, repairs and marketing the LomoLAB
  • Very good communication skills
  • Fluent in English - any additional language is a plus
  • Camera / Photography knowledge
  • Well organized, detail oriented & curious to explore new fields of work
  • Excellent computer skills including Microsoft Office
  • Focused on solutions, happy to search for workarounds
  • Proactive and independent working style, open minded personality
  • Experience in customer service, retail, blogging, copy writing, magazine editing or alike is an extra plus