Customer Care North Macedonia

APPLYOur client, very successful multinational company, global leader in Machinery Manufacturing and one of the most desirable employer, is looking for Customer Care Coordinator (Skopje/North Macedonia). We are looking for a specialist in customer care area to support local team, but also to be adviser to colleagues in region. This position plays significant role in order/logistics handling, reporting and cooperation with clients. We offer you a challenging and responsible task in a global organization. At this position, you have an excellent chance to use your skills and experience to build and develop something new for the future. Our client have a positive working environment and you get to work with professional colleagues and other stakeholders. Also, our client offer a strong platform for growth and innovation, environment that combines result-driven and respectful culture in an exceptional way.Your skills and abilities:

Capability to articulate and communicate topics within the area of expertise

Knowledge of SAP is a must

Fluent English speaker (B1/B2)

Understanding of customer, competitor and supplier development, trends and technologies

Computer skills is essential – Excel, Word and Power Point

Motivated and enthusiastic individual with the ability to work under stress

Ability to work in a team atmosphere

Ready to learn by doing, from more people around

Ability to work in a multi-cultural and multi-language atmospheree

Must be capable of effectively and accurately working on several tasks at one time, and organizing, prioritizing tasks, decision making and working in a fast paced environment

Your duties and responsibilities:

Clean Sales order Entry and confirmationn Order/logistics handling Entering of Quotations Creation of Invoices Maintain communication and relationship with market area sales and customers Processing of claims requests from both market area, distributors and customers Monitoring of sales backlog and ensuring proper communication with order management Adhere to lean processes and KPI requirements set by Customer Logistics Communication of any order changes needed to order management and to market area.
If you are team-cooperative and resilient person, then it is you we are looking for! We are looking forward to receiving your comprehensive application for ref.no. 103,502 preferably through our ISG career portal or via email office@adria-isg.euISG Personalmanagement Serbia
Mag. Juraj Kovac,T: +381 631939631
@:bewerbung.kovac@isg.com