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Company Description Are you ready to drive strategic decisions and optimize field sales performance on a global scale? Join our Sales Analytics team and take the lead in managing performance reporting and analysis across Off-Premise and On-Premise sales. Collaborate closely with our HQ Data Science and Data Management teams to implement key KPIs, support market opportunity identification, and ensure a deep understanding of field sales performance. Beyond short-term tracking, you'll play a crucial role in shaping long-term business strategies, influencing BP and business case submissions, and working alongside multiple departments and leadership teams. Job Description Reporting &amp; Data Quality In this role, you will be responsible for maintaining, reviewing, and continuously improving regular reports to ensure they communicate the right performance metrics while remaining user-friendly and tailored to the audience. You will collaborate closely with the Data Management and Data Science teams to ensure the implementation of effective data visualization tools, making performance insights easily accessible to all stakeholders. Additionally, you will work with Sales Data Management, Data Science, and regional as well as key market teams to uphold data quality standards-an essential foundation for accurate and efficient data analysis. Analytical Project Execution You will lead analytics projects in collaboration with country teams and HQ Field Sales teams for both Off-Premise and On-Premise channels. This includes close coordination with the Data Science department to ensure the successful execution of analytical initiatives and ongoing follow-ups with HQ Field Sales teams to drive implementation. A key responsibility in this role is the development and execution of the Perfect Store 2.0 project, establishing a universal framework for field sales insights. Effective Communication A critical aspect of this role is ensuring that insights, strategies, and best practices are communicated effectively to sales teams and leadership. You will define the right channels, frequency, and methods for delivering performance updates, strategic insights, and key trends that impact field sales. This includes preparing and presenting reports to management and supporting the field sales teams in understanding emerging opportunities. As the expert in internal data, you will also integrate external data sources to provide a comprehensive market context. Additionally, you will play a vital role in setting the global standard for Route-to-Market insights and guiding regional and market insight teams in adopting best practices. Qualifications 2+ years of experience in the FMCG sector, ideally within the beverage industry. Strong verbal and written communication skills, with a team-oriented mindset and the ability to engage effectively with stakeholders at various levels. A structured, process-oriented approach with a deep understanding of sales processes. Hands-on experience in International Sales Business Insights, Distributor/Wholesaler (DP/WHS) Management, and Field Sales Management. Proven experience in managing projects, with the ability to drive initiatives from conception to execution. Strong analytical skills, including experience with econometric modelling and statistical analysis. Proficiency in MS Excel, Access, and PowerPoint; knowledge of SAP BI, Power BI, and Tableau; familiarity with SQL or R is a plus. Additional Information Due to legal reasons, we are obliged to disclose the minimum salary according to the collective agreement for this position, which is €2.303 gross per month. However, our attractive compensation package is based on market-oriented salaries and is therefore significantly above the stated minimum salary. As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.

International Route to Market Insights Specialist

Company Description Are you ready to lead global BI reporting and planning solutions, shape data-driven strategies, and become the go-to expert for in-store execution at Red Bull? Join our Global Off Premise Data Management Team in Salzburg as an International In-Store Execution Reporting &amp; Planning Specialist! Job Description LEAD AND MANAGE THE GLOBAL IN-STORE EXECUTION BI REPORTING In this role, you'll lead the development of Business Intelligence (BI) requirements from the business side, working closely with BI IT teams to ensure the implementation of a functional and user-friendly reporting setup. You'll oversee IT test management by consulting IT teams on test cases and conducting user acceptance tests. You'll be responsible for ensuring data quality within reporting and for maintaining global KPIs and dimensions in alignment with our global sales standards. Additionally, you'll manage the SharePoint intranet site for the In-Store Execution Reporting and handle market change requests - including their maintenance, sign-off, testing support, and the creation of user documentation. You'll also leverage technology to deliver state-of-the-art reporting solutions that meet the evolving needs of the business. LEAD AND MANAGE THE DEVELOPMENT OF THE GLOBAL IN-STORE EXECUTION TARGETS PLANNING PLATFORM In this role, you'll identify business requirements by analyzing and synthesizing information from various data sources. You'll lead cross-functional workshops to help shape future planning processes and ensure alignment on the project scope with key stakeholders across Off Premise, as well as the broader Sales and Sales Controlling teams. Together with a Business Analyst, you'lI orchestrate the creation of a comprehensive business scope statement, ensuring clarity and alignment from the outset. Throughout the development and implementation phases, you'll collaborate closely with the IT project team to ensure successful delivery. Additionally, you'll oversee IT test management and conduct user acceptance tests to guarantee the full functionality and reliability of the planning solution. BE THE EXPERT FOR ANY IN-STORE EXECUTION REPORTING TOPICS You'll act as the go-to person for all topics related to reporting at headquarters and across Red Bull markets globally. You'll be responsible for onboarding new local key users to the In-Store Execution BI reporting tools, ensuring they are equipped to use the system effectively. Additionally, you'll support and deliver taskforces as needed to address specific business challenges or initiatives. Qualifications At least 3 years of experience as a Business Analyst in Sales or IT, with a strong focus on BI, reporting, and dashboarding-ideally in the CPG industry University Degree in Business/Commerce, technology, or other related disciplines Solid project management skills with the ability to handle multiple projects and meet deadlines Strong communication skills, team-oriented mindset, and a hands-on, organized, and flexible approach to working in fast-paced environments Excellence in English is a must Proficiency in analysis tools (especially Excel and BI), with fluency in English; familiarity with technology is a plus Additional Information Due to legal reasons, we are obliged to disclose the minimum salary according to the collective agreement for this position, which is € 2.446 gross per month. However, our attractive compensation package is based on market-oriented salaries and is therefore significantly above the stated minimum salary. As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.

International In-Store Execution Reporting & Planning Specialist

Company Description Are you ready to drive Red Bull's global growth by building impactful partnerships and shaping our strategy in the LSR "Limited Service Restaurants" segment? Join our Global On Premise Key Account Management Team in Salzburg as an International Key Account Manager - LSR! Job Description WINNING NEW BUSINESS (TOP DOWN) In this role, you'll map key stakeholders and structures of global Tier 1 accounts and their main franchise groups. You'll build strong relationships, form global partnership agreements, and negotiate programs that boost Red Bull's distribution and sales. You'll manage customer P&amp;Ls, ensure consistent investment strategies, and track performance to close potential gaps. You'll also create best-in-class cases to strengthen our global strategy and stay ahead of the competition. SUPPORT MARKETS ON WINNING NEW BUSINESS (BOTTOM UP) In this role, you'll leverage your network to connect key customer stakeholders with their Red Bull counterparts across global, regional, and local levels. You'll support top markets in forming new local partnership agreements with Tier 1 target accounts, aligning with the global segment strategy. You'll share best-in-class examples on how to win with these accounts and outperform competitors. Finally, you'll lead by example, showcasing the strategic importance of QSR, Fast Casual, and Coffee-Tea-Bistro partners to Red Bull's global On-Premise business. CROSS DEPARTMENTAL COLLABORATION In this role, you'll work closely with Global Finance to align and develop customer P&amp;Ls, and with Global Legal on NDAs, contracts, and other key legal topics. You'll collaborate with Global On-Premise Trade Marketing to create and execute impactful joint business plans, and partner with Regional and Local Red Bull teams to deliver partnership programs with excellence. You'll also work alongside Global and Local Business Applications teams to track, monitor, and report business development progress. Qualifications University degree in Business Management, Project Management, Economics, or equivalent field experience Excellent command of English, German preferred. Other languages are advantageous, but not required Strong, sociable presence with excellent communication skills across cultures Proven knowledge and network in the QSR, Fast Casual, and Coffee-Tea-Bistro industry Skilled in PowerPoint and Excel for impactful presentations and analysis Motivated to win new business and open to frequent travel Additional Information Due to legal reasons, we are obliged to disclose the minimum salary according to the collective agreement for this position, which is € 3.139 gross per month. However, our attractive compensation package is based on market-oriented salaries and is therefore significantly above the stated minimum salary. As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.

International Key Account Manager - Limited Service Restaurants

Company Description Ready to take Red Bull's global eCommerce strategy to the next level? Join our Global Head of OffP eCommerce Team as an International eCommerce Specialist at our Global HQ in Salzburg, Austria! Job Description SUPPORT RED BULL'S GLOBAL E-COMMERCE STRATEGY You'll help shape Red Bull's global eCommerce vision and strategy. You will support local markets in executing their strategy, guiding them in developing and measuring their plans and performance. By leveraging shopper insights, you'll drive impactful actions that help achieve Red Bull's business objectives. ENABLE SUPERIOR BRAND PRESENCE ONLINE You'll maintain, develop, and drive Red Bull's Global Perfect Online Store Execution Tool. In close collaboration with Brand Marketing and Trade Marketing, you'll help create outstanding online content that elevates Red Bull's execution across all digital platforms and markets. You'll provide strategic guidance and hands-on support to win the digital shelf and maximize Red Bull's visibility across all eCommerce channels. MAINTAIN &amp; DEVELOP NEW TOOLS THAT DRIVE THE BUSINESS You'll be responsible for maintaining and developing Red Bull's existing global eCommerce tools, while also driving their adoption, education, and effective use to maximize business impact. Additionally, you'll identify, create, and source innovative solutions to meet evolving business and market needs. DATA, TRENDS &amp; PERFORMANCE MEASUREMENT You'll be responsible for analyzing market performance, trends, and shopper insights to identify business opportunities and develop innovative, out-of-the-box solutions to address them. Additionally, you'll lead the development and enhancement of Red Bull's global reporting capabilities and tools to support smarter, data-driven decision-making. LEAD CROSS-FUNCTIONAL PROJECTS &amp; WORKSTREAMS You'll collaborate with international and local market stakeholders across Marketing, Sales, Finance, Operations, and IT to identify and lead cross-functional workstreams to deliver unique solutions to complex business challenges. Qualifications 1 to 3 years of professional experience with global brands (preferably in the FMCG/CPG industry) or market-leading eCommerce players, across Sales or Marketing. Previous eCommerce experience or background is highly valued Strong strategic thinking, a hands-on mentality, and a pragmatic approach to developing projects and initiatives from scratch. Enthusiastic about raising the bar and driving initiatives to the next level Exceptional communication skills, with the ability to simplify complex business challenges into practical and relevant terms Proven ability to influence a wide range of stakeholders across all levels of the organization A strong understanding of cultural differences, with the ability to collaborate effectively across diverse teams, both locally and internationally Entrepreneurial spirit with a strong sense of ownership. Thrives when working independently and is motivated to steer their own career and projects Additional Information Due to legal reasons, we are obliged to disclose the minimum salary according to the collective agreement for this position, which is € 2.303 gross per month. However, our attractive compensation package is based on market-oriented salaries and is therefore significantly above the stated minimum salary. As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.

International eCommerce Specialist

Company Description Ready to shape the future of energy category management with Red Bull? Join our Global Category &amp; Shopper Insights Team as an International Category Specialist at our Global HQ in Salzburg, Austria! Job Description CATEGORY MANAGEMENT FUNDAMENTALS You'll support Global Category Managers by turning insights into actions for customer and country projects-this includes analyzing data, preparing for top-to-top meetings, and implementing Red Bull's category management process. You'll create and deliver presentations that highlight key category insights and strategies, while also sharing insights materials with sales team members across the organization. In this role, you'll build and maintain industry-leading Category Development Resources and develop impactful Conceptual Selling Stories to drive retail changes. CONCEPTUAL SELLING You'll work with the Global Category Managers to further develop and refine conceptual selling capabilities, while also leading the process of updating case studies and training material. In this role, you'll become a global expert in storytelling with data and visualization, and you'll coordinate and share best practices across markets worldwide. TRAINING You'll work with Global Category Managers and country Trade Marketing teams to further develop and refine Red Bull's globally leading Category Management training programs. You'll support the Global Category Manager in refining, developing, and implementing training initiatives, while also collaborating with country teams to coordinate timing, setup, and enrolment. In addition, you'll support and co-lead both CatMan Lite training and Space Planning training sessions. COMMUNICATION You'll champion knowledge sharing by creating an environment where best practices and category updates are openly exchanged. You'll lead the communications framework for the team, ensuring that all platforms provide up-to-date and relevant content. Additionally, you'll work with key stakeholders to coordinate the quarterly Global Trade Marketing community meeting. SPACE PLANNING You'll support Global Category Managers in maintaining and updating all internal space planning content, ensuring accuracy and consistency across markets. As a power user of JDA space planning, you'll also support country teams in developing best-in-class planogramming solutions. Qualifications Bachelor's degree Fluent in English Strong in Excel, PowerPoint, and data analysis; knowledge of POS data (Nielsen, Circana) required; planogram software is a plus Ability to translate complex data into actionable insights with strategic, solution-oriented thinking Excellent project management, organization, and planning skills Strong presentation, training, and interpersonal skills to engage peers, sales teams, and senior management Additional Information Due to legal reasons, we are obliged to disclose the minimum salary according to the collective agreement for this position, which is € 2.303 gross per month. However, our attractive compensation package is based on market-oriented salaries and is therefore significantly above the stated minimum salary. As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.

International Category Specialist

Company Description The On Premise environment, such as bars, nightclubs, restaurants, events and hospitality is where magic moments happen and the unexpected takes over. Want to help Red Bull stay ahead and shape the future of this industry? Join our On Premise Sales Team in Salzburg as a Business Analyst &amp; Data Quality Specialist! Job Description DRIVE AND SUPPORT DEVELOPMENT AND ENHANCEMENT OF DASHBOARDS AND REPORTING USE CASES You'll support in shaping and refining global reporting use cases that empower local field teams to perform at their best. By gathering and aligning requirements with relevant stakeholders, you'll ensure seamless integration into both existing and new reporting solutions. Moreover, you'll identify opportunities to streamline and automate processes by evaluating tools and workflows. INITIATE, DRIVE AND SUPPORT DATA QUALITY INITIATIVES Your responsibilities will include spearheading global data quality initiatives from concept to completion. This involves managing projects across all phases-planning, execution, market support, performance monitoring, and closure-to uphold consistent and high-quality data standards across all markets. BUILD STRONG RELATIONSHIPS WITH STAKEHOLDERS Collaboration is at the heart of this role, as you'll work closely with global and local market teams within the On Premise channel, as well as cross-departmental partners. Your focus will be on ensuring efficient workflows and fostering strong relationships to understand business needs, address challenges, and deliver impactful solutions. PROVIDE SUPPORT TO HQ AND LOCAL MARKETS As a key contributor, you'll assist the HQ On Premise team and local markets with ad-hoc requests, such as data analysis, preparation, and cleansing. Acting as a point of contact for reporting, analytics, and data quality topics, you'll also create user documentation, deliver training sessions, and promote a culture of data quality. Additionally, you'll help identify discrepancies and support cleanup efforts to ensure consistent data accuracy. Qualifications Experience in FMCG, Business, or IT, with strong project management and problem-solving skills University Degree in Economics, Business Administration or similar or equal practical experience Excellent English skills, German is an advantage Analytical mindset with great attention to detail, structured thinking, and a process-driven approach Proficient in Microsoft Office; experience with BI tools or coding languages (e.g. Power BI, Tableau, Python, SQL) is a plus Strong communication, presentation, and organizational skills to clearly convey insights and solutions Self-motivated learner who works well independently and in teams Additional Information Due to legal reasons, we are obliged to disclose the minimum salary according to the collective agreement for this position, which is € 2.303 gross per month. However, our attractive compensation package is based on market-oriented salaries and is therefore significantly above the stated minimum salary. As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.

International On Premise Business Analyst & Data Quality Specialist

Company Description Want to bridge Data Science and Commercial teams while driving impactful analytics projects? Join our Global Commercial Insights Team as an International Commercial Insights Specialist at our Global HQ in Salzburg, Austria! Job Description REPORTING &amp; DATA QUALITY You'll run regular reporting regarding execution of analytical projects while guaranteeing that every analytical project is finished with post analysis and calculated uplift. You'll work closely with Sales Data Management, Data Science, and Regional and Key Markets to ensure data quality for the insights. ANALYTICAL PROJECT EXECUTION You'll lead analytics projects with country teams and On- and Off-Premise HQ Field Sales teams, acting as the main liaison with the Data Science department for all analytical initiatives. You'll follow up on implementation with the Field Sales teams and drive the Perfect Store 2.0 project to create a single, unified source of truth for Field Sales insights. EFFECTIVE COMMUNICATION You'll determine the right place, frequency, and method to communicate insights, strategies, and best practices from analytical projects to sales and leadership teams. This includes regularly sharing performance updates and presenting key strategic topics to management. You'll work closely with the Data Science team to enhance the current Analytic 2.0 program with rich Commercial Insights content, such as Retail Audit, Perfect Store, and Depletion data analysis. Qualifications 2+ years of FMCG experience (beverages industry preferred) Bachelor's or Master's degree Fluent in English, with strong written and verbal communication skills Team player with a process-oriented mindset and knowledge of sales processes Experience in International Sales, Business Insights, and Data Science Strong project management skills Background in Econometric Modelling &amp; Statistics Proficient in MS Excel, Access, PowerPoint; knowledge of SAP BI, Power BI, Tableau; SQL or R is a plus Additional Information Due to legal reasons, we are obliged to disclose the minimum salary according to the collective agreement for this position, which is € 2.303 gross per month. However, our attractive compensation package is based on market-oriented salaries and is therefore significantly above the stated minimum salary. As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.

International Commercial Insights Specialist

Company Description Are you ready to take on one of the most dynamic, challenging and rewarding roles in Global eCommerce? Join our Global Ecommerce Team as an International Amazon Key Account Manager at our Global HQ in Salzburg, Austria! Job Description GLOBAL AMAZON STRATEGY AND MARKET SUPPORT You'll be responsible for building a cohesive global strategy and driving best practice sharing across regions. You'll develop the Amazon Global strategy and deliver it through comprehensive frameworks, playbooks, and templates. You'll support local teams in shaping and executing their local strategies - from deal event promotional planning to Amazon advertising retail media strategies, as well as in-stock and operational excellence initiatives. Additionally, you'll drive cross-market collaboration by organizing regular business reviews, knowledge-sharing sessions, and training programs to ensure alignment and continuous improvement across all markets. LEAD PAN-EUROPEAN AMAZON NEGOTIATIONS You'll play a key role in shaping the foundation of Red Bull's partnership with Amazon. You'll develop and execute a unified negotiation framework under the mandate of local markets, aligning trade terms, promotional strategies, and compliance requirements across regions. You'll work closely with local Key Account Managers, as well as Finance, Legal, and Operations teams, to ensure a seamless negotiation process that prioritizes local market needs while balancing global objectives. You'll also drive efficiency by shortening negotiation cycles and harmonizing terms, ultimately delivering stronger, mutually beneficial outcomes for both Red Bull and Amazon. DRIVE OPERATIONAL EXCELLENCE You'll support local Key Account Management and Operations teams in identifying and resolving operational bottlenecks. You'll build and maintain dashboards to track trade terms, promotional calendars, and compliance metrics, ensuring visibility and alignment across markets. You'll launch targeted initiatives to reduce chargebacks, shortages, and penalties, setting clear improvement goals and monitoring progress. Additionally, you'll streamline processes to free up local KAMs' bandwidth, allowing them to focus on what matters most - driving growth and performance in their respective markets. DRIVE DEAL EVENTS AND PROMOTIONAL EFFECTIVENESS You'll lead the optimization of Amazon promotions to drive stronger ROI and accelerate sales growth. You'll design coordinated promotional strategies that maximize impact across multiple markets, ensuring alignment and efficiency. You'll collaborate closely with local teams to enhance retail media planning and execution, particularly during key Deal Events. By analyzing results and performance data, you'll identify opportunities for continuous optimization and future growth, ensuring every campaign delivers measurable value. BUILD RELATIONSHIPS AND GOVERNANCE You'll act as the trusted partner and central point of contact for Amazon, ensuring alignment and consistency across all markets. You'll build and maintain strong relationships with Amazon's key stakeholders, fostering trust and collaboration at a strategic level. You'll establish clear governance structures - defining roles, responsibilities, and approval processes - to enable smooth and efficient operations. Additionally, you'll serve as the voice of Red Bull's markets, escalating and resolving critical issues with Amazon to ensure both partnership success and operational excellence. Qualifications 5-8+ years in Amazon Vendor Management (1P) or eCommerce account management, ideally within FMCG University degree or comparable education Fluency in English, other languages are a plus Proven success in leading complex negotiations, shaping trade terms, and driving sales growth across multiple markets Deep expertise in Amazon's ecosystem - including Vendor Central, promotional mechanics, and retail media - plus strong understanding of eCommerce operations and compliance Strategic and analytical leader with the ability to align cross-functional teams, interpret data, and turn insights into action Excellent communicator and problem-solver, skilled at stakeholder management and navigating complexity to deliver results Additional Information Due to legal reasons, we are obliged to disclose the minimum salary according to the collective agreement for this position, which is € 3.471 gross per month. However, our attractive compensation package is based on market-oriented salaries and is therefore significantly above the stated minimum salary. As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.

International Amazon Manager

Company Description Are you ready to drive sales growth and digital excellence by leading the evolution of our Sales Force Automation tool across global markets? Join our Global Off Premise Data Management Team as an International Field Force Automation Specialist at our Global HQ in Salzburg, Austria! Job Description SFA TOOL DEVELOPMENT &amp; FEATURE EVOLUTION In this role, you'll act as the business product owner for the Sales Force Automation (SFA) tool, shaping and prioritizing the global feature roadmap in alignment with commercial execution needs. You'll define business requirements and co-create user stories for new features such as asset tracking, image recognition, order taking, and route planning. Close collaboration with IT teams and external vendors will be key to ensuring timely and high-quality development and delivery. You'll also lead user acceptance testing (UAT), manage end-user feedback loops for continuous enhancements, and support rollout planning in coordination with your peers. STRATEGY ALIGNMENT &amp; EXECUTION INTEGRATION As part of this role, you'll ensure that SFA capabilities are fully aligned with key commercial strategies, including Perfect Store, Route-to-Market, and Channel Execution-working especially closely with On-Premise sales counterparts to drive consistency in execution tracking across all channels. You'll be responsible for embedding execution KPIs into the field execution tool that reflect strategic business objectives. Additionally, you'll support annual planning, budgeting, and tool cost optimization in close collaboration with the IT and On-Premise teams. CROSS-FUNCTIONAL COLLABORATION &amp; GOVERNANCE In this role, you'll build strong partnerships with local markets, Sales, Trade Marketing, On-Premise, and Data Management teams to drive tool adoption and ensure its continued strategic relevance. You'll collaborate closely with the Sales Data Management &amp; Insights teams to standardize performance metrics and reporting frameworks. Additionally, you'll coordinate governance processes, manage steering committee inputs, and lead stakeholder communications to ensure alignment and transparency across all levels. Qualifications 3-5+ years of experience in CPG Sales, Trade Marketing, Commercial Excellence, or Sales Enablement University of higher college education in Business and/or Technology, or related field Excellent command of English (written and spoken) Solid expertise in sales execution and digital tools within CPG environments Proven experience in tool development, project management, and continuous improvement Skilled in stakeholder management and cross-functional collaboration across diverse markets Experience with JIRA, Confluence, Figma, PowerPoint, and BI tools is a plus, as these are commonly used in the role Strong analytical and communication skills; thrives in fast-paced, multicultural settings Additional Information Due to legal reasons, we are obliged to disclose the minimum salary according to the collective agreement for this position, which is € 2.446 gross per month. However, our attractive compensation package is based on market-oriented salaries and is therefore significantly above the stated minimum salary. As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.

International Field Force Automation Specialist

Das sind wir im Team Steuerleitzentrale Die Steuerleitzentrale ist das Herzstück des operativen Betriebs unserer Parkeinrichtungen. Unser Team sorgt für einen reibungslosen Ablauf, unterstützt unsere Kunden bei technischen Problemen und steht ihnen zur Seite, wenn sie einmal ihr Parkticket verloren haben oder Hilfe benötigen, ihren Stellplatz zu finden. Über den "Hilfe-Knopf" an Schranken, Kassenautomaten oder anderen Anlagen sind wir rund um die Uhr erreichbar. Wir sind 365 Tage im Jahr für unsere Kunden da, um eine exzellente Customer Experience sicherzustellen und Probleme schnell zu lösen. Das bewirkst du: Als Kundenbetreuer (m/w/d) Rufzentrale Parkraum bist du die zentrale Anlaufstelle für Kunden in unseren Parkeinrichtungen und sorgst dafür, dass ihre Anliegen schnell und professionell bearbeitet werden: <ul><li>Du bist erster Ansprechpartner für unsere Kunden in den Parkeinrichtungen und stehst ihnen aus der modernen Contipark-Leitzentrale heraus zur Seite</li><li>Du unterstützt Kunden bei der Bedienung des Kassenautomaten sowie beim Ein- und Ausfahren unserer Parkeinrichtungen</li><li>Du hilfst bei Problemen und bist direkter Ansprechpartner für technische Herausforderungen im Parkhaus</li><li>Du dokumentierst Störungen in den Parkhäusern und leitest Maßnahmen zur Fehlerbehebung ein</li></ul>Das bringst du mit: <ul><li>Du bist Quereinsteiger mit Freude am Kundenkontakt und hast ein gutes technisches Verständnis</li><li>Du verfügst über ausgezeichnete kommunikative Fähigkeiten, kannst dich überzeugend ausdrücken und bleibst in stressigen Situationen ruhig</li><li>Du arbeitest kundenorientiert, selbstständig und verantwortungsbewusst</li><li>Du zeigst Eigeninitiative und Teamgeist</li><li>Du bist zeitlich flexibel und offen für Schichtarbeit im 2- oder 3-Schicht-Modell sowie für Wochenendarbeit (mit attraktiven, steuerfreien Zulagen)</li><li>Du besitzt gute Deutschkenntnisse und Grundkenntnisse in Englisch. Jede weitere Sprache ist ein Plus</li></ul>Das ist Contipark Vor etwa 60 Jahren haben wir unser erstes Parkhaus übernommen - das Europa-Center in Berlin. Heute ist Contipark viel mehr als nur Parken. Als Teil der international vernetzten Interparking Group arbeiten wir in Teams, die Mitarbeitende aus 62 verschiedenen Nationen umfassen. Gemeinsam entwickeln wir die Zukunft des urbanen Verkehrs durch innovative und nachhaltige Mobilitätskonzepte in Deutschland und Österreich - von E-Mobilität bis hin zu modernen Mobility Hubs. Klingt spannend? Dann freue dich auch auf unsere Benefits: <ul><li>Stabilität und Zeit für dich: Unbefristeter Arbeitsvertrag &amp; 30 Tage Urlaub</li><li>Attraktive Vergütung: im Vergleich zum Mindestgehalt laut Kollektivvertrag VG 2 i. H. v. €2.069,00 und Zuschläge für Sonn-/Feiertage und Nachtschichten</li><li>Gut erreichbar und noch mehr: Moderner Arbeitsplatz mit einer sehr guten Verkehrsanbindung, kostenfreien Getränken und frisches Obst und Gemüse</li><li>Mentale Gesundheitsförderung und Unterstützung: Anonyme und professionelle Beratung durch das Fürstenberg Institut bei beruflichen oder privaten Herausforderungen</li><li>Prämien für besondere Anlässe: Finanzielle Anerkennung bei Geburt, Heirat, Jubiläen und weiteren besonderen Ereignissen</li><li>Vielfältige Mitarbeiterangebote: Exklusive Rabatte</li><li>Strukturiertes Onboarding: Umfassende Einführung in dein Aufgabengebiet, damit du von Anfang an durchstarten kannst</li><li>Für das Teamgefühl: Ein Angebot von Firmenevents sowie Aktivitäten zur Teambildung</li></ul>Deine Karriere jetzt smart parken! Weitere Stellen findest du auf: Karriere Kontakt Du kannst dich ganz einfach mit deinen Bewerbungsunterlagen (Lebenslauf, ggf. Zeugnisse) in unserem Bewerbungsportal bewerben. Solltest du Fragen oder Probleme haben, kannst du dich gerne per E-Mail (<a href="mailto:bewerbung@contipark.at" target="_blank">bewerbung@contipark.at</a>) an uns wenden. Datenschutz Alle Informationen zur Verarbeitung deiner personenbezogenen Daten findest du in unserer Datenschutzerklärung. Reisekosten Kosten für An- und Abreise sowie Übernachtungskosten für Bewerbungsgespräche werden nicht, oder nur nach vorheriger Absprache übernommen. Bei Contipark schätzen wir Vielfalt und begrüßen Bewerbungen unabhängig von Geschlecht, ethnischer Zugehörigkeit, Religion, sexueller Identität, persönlichen Überzeugungen, eines Handicaps oder des Alters.

85 Kundenbetreuung Jobs in Hallein, Österreich