The group you'll be a part of
The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.
The impact you'll make
In this role located in Villach, Austria, the Senior Applications Engineer within CSBG/Reliant will support the successful penetration of Lam's SWC products with focus on specialty technologies including advanced packaging, power, CIS, RF. This role will be the primary technical interface between the customer, field and Lam and must be capable of understanding and explaining how Reliant offerings can address the customer's current problems and future technology nodes as well integration challenges being addressed by these systems.
What you'll do
This position is subject to the Austrian Collective Bargaining Agreement (CBA) for Employees in the Metal Technology Industry in the occupation group H depending on educational background. A higher payment is negotiable depending on education, expertise and skills. The monthly salary is paid 14 times per year.
Villach - a great place to live and work
Follow the link www.welcome2villach.at and you will find on the spot the most important information about living, working and studying in and around Villach/Austria.
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.
The impact you'll make
In this role located in Villach, Austria, the Senior Applications Engineer within CSBG/Reliant will support the successful penetration of Lam's SWC products with focus on specialty technologies including advanced packaging, power, CIS, RF. This role will be the primary technical interface between the customer, field and Lam and must be capable of understanding and explaining how Reliant offerings can address the customer's current problems and future technology nodes as well integration challenges being addressed by these systems.
What you'll do
- Understanding customer requirements and presenting on demonstrations to address these needs.
- Understanding of customer applications within specialty and advanced packaging markets, integration challenges, and layer level requirements.
- Holding working group meetings with customer to include preparation, alignment, management of projects, and definition of success criteria.
- Updating both customer and Lam management and executives on project status and direction.
- Coordinating agreed upon demos between all groups and product groups involved.
- Spec responses and technical marketing presentations.
- Technical management of penetrations.
- Focus on integration challenges and layer level requirements for customer devices with specific focus on specialty technologies.
- Understanding of integration around advanced packaging applications.
- Minimum BSc in Materials Science, Chemical Engineering, Chemistry or Physics - PhD would be preferred
- 10+ years' experience in program or project management at relevant area of expertise
- 15+ years' experience working with customers
This position is subject to the Austrian Collective Bargaining Agreement (CBA) for Employees in the Metal Technology Industry in the occupation group H depending on educational background. A higher payment is negotiable depending on education, expertise and skills. The monthly salary is paid 14 times per year.
Villach - a great place to live and work
Follow the link www.welcome2villach.at and you will find on the spot the most important information about living, working and studying in and around Villach/Austria.
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.