About the job
We are looking for a Knowledge Steward who will be a part of the Sales Enablement Team in the Growth & Marketing division at Graphwise. The Sales Enablement Team is developing the Graphwise Knowledge Hub as a central application for our sales enablement strategy on top of Graphwise Platform and powered by the Graphwise Knowledge Graph. The team is also responsible for the Graphwise Certification program and technical documentation for Graphwise platform.
About Graphwise
Graphwise enables organizations to realize the full value of enterprise AI by delivering the most comprehensive and trusted industry solutions in the field of knowledge graphs and semantic AI technologies. Graphwise delivers the critical knowledge graph infrastructure to ensure enterprises are ready to realize the technology's full potential. Graphwise, which is the result of the merger between tech visionaries Ontotext and Semantic Web Company, has over 200 employees worldwide and offices located across North America, Europe and APAC.
About the Role
The knowledge steward's main responsibility is to select, create, curate and maintain sales enablement content in order to maximize the value of the organization's knowledge and with a priority goal of supporting the company's sales enablement initiatives. Overall the Knowledge Steward works to manage knowledge assets, build and maintain collaborative relationships with the other enterprise departments, as well as design and govern processes and practices which ensure efficient knowledge management in the company that results in stakeholders having the right information at the right time within the right context.
In your role, you will collaborate with the other Knowledge Stewards in the team to identify and address content gaps, either by creating content yourself and or coordinating with subject matter experts to produce it and approve it.
Your Main Responsibilities:
Graphwise welcomes applicants of all backgrounds regardless of race, ethnicity, sexual orientation, gender expression, age, disability, and other statuses. Our company culture as well as policies enforced by our active DEI Group work towards ensuring an inclusive workplace.
We are looking for a Knowledge Steward who will be a part of the Sales Enablement Team in the Growth & Marketing division at Graphwise. The Sales Enablement Team is developing the Graphwise Knowledge Hub as a central application for our sales enablement strategy on top of Graphwise Platform and powered by the Graphwise Knowledge Graph. The team is also responsible for the Graphwise Certification program and technical documentation for Graphwise platform.
About Graphwise
Graphwise enables organizations to realize the full value of enterprise AI by delivering the most comprehensive and trusted industry solutions in the field of knowledge graphs and semantic AI technologies. Graphwise delivers the critical knowledge graph infrastructure to ensure enterprises are ready to realize the technology's full potential. Graphwise, which is the result of the merger between tech visionaries Ontotext and Semantic Web Company, has over 200 employees worldwide and offices located across North America, Europe and APAC.
About the Role
The knowledge steward's main responsibility is to select, create, curate and maintain sales enablement content in order to maximize the value of the organization's knowledge and with a priority goal of supporting the company's sales enablement initiatives. Overall the Knowledge Steward works to manage knowledge assets, build and maintain collaborative relationships with the other enterprise departments, as well as design and govern processes and practices which ensure efficient knowledge management in the company that results in stakeholders having the right information at the right time within the right context.
In your role, you will collaborate with the other Knowledge Stewards in the team to identify and address content gaps, either by creating content yourself and or coordinating with subject matter experts to produce it and approve it.
Your Main Responsibilities:
- Create training materials, produce video content, assemble informational materials. Collaborate closely with the marketing team to identify intersections and overlapping tasks related to content management and production.
- Finde, reuse existing content assets, while adhering to the editorial and brand style guide, brand tone, and sales enablement directions.
- Work closely with the Graphwise Knowledge Hub team to test prototypes, propose features that support content production and management, try out new ways of making use of the Graphwise Knowledge Hub to support our sales team, our employees and customers to be better and faster on-boarded on our solutions.
- Collaborate closely with sales and marketing teams, as well as other enterprise departments, to ensure smooth communication processes and well managed content assets such as sales enablement materials, internal documentation, guidelines, presentations etc.
- University degree in Humanities, Social Sciences, Journalism, or communications - or working experience as a content writer, content manager, digital marketing specialist.
- 2+ years of relevant digital marketing experience, including both strategic planning and hands-on execution
- Experience in a technical domain that is centered around interoperable data and AI. Some background in knowledge graphs and Semantic Web would be ideal.
- Excellent writing and editing skills in English
- Ability to meet deadlines and follow prioritization of workflows
- Commitment to balancing multiple tasks, often with different deadlines and requirements.
- Passion to write clear and concise copy
- Hands-on experience with Content Management Systems (e.g. WordPress)
- Experience doing research using multiple sources
- Familiarity with web publications
- Experience working with stakeholders of various backgrounds and roles.
- A Career development path, through training, hands-on experience, time for innovation, and many more
- A friendly and professional international team and working environment in a rapidly expanding tech and AI company
- Exposure to the newest technologies in AI and knowledge graphs space
- A workplace in an organization that is committed to sustainability and responsible business practices
- Flexible working hours and benefits that reflect our belief that a healthy work-life balance is a key driver of efficiency
- Invitation to company-sponsored social activities and additional team building activities throughout the year
- A good work-life balance with the possibility to work from home up to 3 days per week and flexible working hours
- And of course we offer free tea, coffee, fruit and snacks
Graphwise welcomes applicants of all backgrounds regardless of race, ethnicity, sexual orientation, gender expression, age, disability, and other statuses. Our company culture as well as policies enforced by our active DEI Group work towards ensuring an inclusive workplace.