Business Unit:
BU Air & Ocean
Business Line:
BL Air Transport
Target Hire Date:
2025-09-01
What You Can Expect:
What you will do
Skills and Experience
BU Air & Ocean
Business Line:
BL Air Transport
Target Hire Date:
2025-09-01
What You Can Expect:
What you will do
- Responsible for timely, cost-effective movement of the customer's air export shipments.
- Responsible for achieving high accuracy through our TMS to ensure high productivity and operational excellence
- Main point of contact for coordination between customer's shipment exports, customs brokers, and shipping carriers
- Prepare, handle and process documentation- including house and master air waybills, commercial documents, and customs/regulatory documents
- Take booking requests, ensure bookings are made at current and accurate rates, consolidate and route shipments based on local office procedures.
- Communicate with carriers, origin and destination locations regarding shipment status, special handling and delivery processes;
- Contribute to maintain strong relationships with suppliers (airlines, Carriers, trucking companies, and others)
- Interact with our customers in arranging their international shipments, meeting customer service standards/ satisfaction
Skills and Experience
- 1 year of experience in the air freight forwarding operations
- Excellent customer service skills
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Pro-active, strong organizational skills
- Fluent in German and English