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Education Resourcing Associate

Education Resourcing Associate

locationWien, Österreich
PublishedPublished: 1.3.2023
Sonstige Berufe

The purpose of SAP as a company is to help the world run better and improve people's lives. The company's promise is to innovate to help its customers run at their best. SAP is committed to helping every customer become a best-run business. SAP engineers solutions to fuel innovation, foster equality and spread opportunity across borders and cultures. Together with its customers and partners, SAP can transform industries, grow economies, lift up societies and sustain the environment.

We are seeking an experienced Education Resourcing Associate to join the team and support the training experts.

Job type: Full-time (38,5 h per week)

Location: Vienna, Austria

Home Office: Yes

Your future role

  • Support staffing for training experts and external rooms
  • Support onboarding of training experts for delivery
  • Manage and maintain internal systems ensuring data quality and compliance
  • Align with stakeholders within internal SAP Learning Team
  • Build and maintain relationship with the training experts (int. instructors, experts and ext. 3rd party trainers) and Delivery CoE
  • Resource the training experts on standard SAP solutions matching best to the demand and skills
  • Manage the training experts soft and hard booking and ensure the proper communication and cancellation policy handling
  • Manage resource requests in Resource Request Management System (RRM) and ensure data quality in systems
  • Support the training experts with latest training material and prep systems and feedback on quality results

Your profile

  • Proven 2+ years of work experience in the business context
  • Management of operational admin tasks, transactional tasks
  • Basic project management experience
  • Customer Service focus
  • Fluent in German and English
  • Good communications skills, interpersonal skills and ability to work collaboratively across the organization in person/virtually and obtain positive visibility and credibility quickly
  • Conscientious, diligent, eye for detail and ensure accuracy within E2E requirements
  • Self-starter with strong intercultural experience and sensitivity to operate collaboratively and influence key stakeholders in a matrix environment.
  • Problem solving skills
  • Ability to thrive in a constantly changing environment
  • Tools experience: Microsoft Office

By Austrian law we are obliged to specify the minimum salary level by collective agreement, which is EURO 2.753,- gross per month (full-time employment). However, the actual salary will be adjusted according to your skills and qualifications.

If you possess the skills and experience outlined above - please apply with your up to date CV and cover letter.